General questions
Visible signs like tears, cracks, fading, wrinkling, or consistent water loss can indicate it’s time to replace your pool liner. Additionally, if your liner is over 8 years old, it may be reaching the end of its effective lifespan, making replacement a good preventive measure.
A new liner significantly enhances your pool’s visual appeal, restoring its original vibrant look. It also ensures your pool retains water effectively, preventing further structural damage and providing a safer swimming environment.
The lifespan of a vinyl liner depends on factors like chemical balance, sun exposure, and underground water conditions. With proper maintenance and care, most liners last between 8 to 12 years, providing durable and reliable performance during that time.
The cost of replacement depends on pool size, structure features, and any liner upgrades you choose. Our prices start at around $3,200, and we’re happy to provide a detailed estimate tailored to your specific needs.
The process involves several steps, including measuring the pool, removing the old liner, preparing the pool’s surface, and installing the new liner. Visit our liner service page for a detailed walkthrough of each phase.
Yes, we stand behind our repair work. Warranties vary based on the type of repair and equipment involved. Please contact us for specific warranty details.
Yes, we provide robust warranties from our manufacturers that cover seam separation and other specific issues. While not all problems are included for things such as external forces, we’ll clarify what is covered and ensure you’re informed about your warranty.
We have a meticulous measurement process to ensure accuracy. This includes checking manufacturer records, locating a serial number, or directly measuring the pool. When necessary, we can measure with water still in the pool or drain it as a last resort to avoid damage to the pool structure.
From the time we take measurements, it typically takes 3-4 weeks to receive the liner. During busy seasons, this timeline may be slightly extended, so early booking is recommended.
Choosing a liner
We primarily offer liners from Merlin and Tara, both known for their exceptional quality and durability. These brands provide a wide variety of designs and patterns to suit any pool.
Yes, we provide access to an extensive range of patterns and colors through our suppliers. You can browse online or request a physical sample booklet to find the perfect look for your pool.
Our standard liners are 20mil thick, but you can upgrade to 27mil for added durability. Thicker liners offer enhanced resistance to wear and tear, making them a great choice for high-use pools.
Absolutely! While pattern selection is primarily cosmetic, we can advise on practical considerations, such as how darker colors absorb more heat. This ensures your liner choice aligns with both your aesthetic and functional goals.
installation process
Replacing a liner typically takes about three days, depending on the pool’s condition and any additional repairs needed. We aim to complete the process efficiently without compromising quality.
Yes, the pool needs to be drained, but this is a service we handle entirely. Proper drainage is crucial to safely remove the old liner and prepare for the new installation.
If we identify structural issues, we will inform you immediately before proceeding. This ensures you have the opportunity to approve any additional work needed to restore your pool.
Yes, especially if water loss was the reason for replacement. We’ll conduct a thorough inspection to confirm the source of the problem and address it appropriately.
Yes, replacing faceplates is part of our standard service, ensuring all components work seamlessly with your new liner.
Yes, we stand behind our repair work. Warranties vary based on the type of repair and equipment involved. Please contact us for specific warranty details.
Once the pool is refilled and the chemicals are balanced, you can start using it immediately. This typically happens within a day of completing the installation.
maintenance and care
Regular maintenance includes keeping the chemical levels balanced, cleaning the liner to prevent buildup, and avoiding excessive direct sunlight. These steps help maintain the liner’s appearance and durability.
Contact us as soon as you notice any issues. Wrinkles or bubbles often result from chemical imbalances or water behind the liner, and timely intervention can prevent further complications.
Smaller punctures or tears can often be patched effectively. However, extensive damage may require a full replacement to ensure the pool remains watertight.
Maintain a proper chemical balance and use a pool cover to limit UV exposure. These practices protect the liner from environmental wear and prolong its lifespan.
As long as you follow the manufacturer’s recommendations, most pool chemicals are safe for vinyl liners. Always avoid overuse or direct application of undiluted chemicals.
customization and upgrades
Yes, but these upgrades require significant planning and additional work. We’re happy to discuss your ideas and provide a detailed proposal for incorporating these features.
Yes, we offer a variety of thicker materials and coatings designed for added durability. These upgrades can extend the life of your liner and enhance its performance.
Textured liners are available and are typically applied to areas like steps to improve safety. These options add functionality and can be customized to your pool’s design.
costs and payment
Several factors impact the cost, including pool size, step or bench configurations, upgrades, and the condition of the pool’s floor or walls. We provide detailed quotes to ensure transparency.
Yes, we partner with third-party financing companies to offer flexible payment options. This makes it easier to manage the investment in your pool.
Yes, we offer seasonal promotions. For example, pools booked for winter replacements receive a free opening service in the spring.
We accept a variety of payment methods, including credit cards, checks, and financing options. Contact us for more details on payment arrangements.
special cases and repairs
The repairability of a liner depends on the size and location of the leak. Minor leaks can often be patched, but larger or multiple leaks may require a full replacement.
Yes, we have experience working with both residential and commercial pools. Our team is equipped to handle the unique needs of commercial projects.
Absolutely! We specialize in custom measurements to ensure a perfect fit for any pool shape or size, no matter how unique.
We assess the damage and recommend appropriate repairs. Most issues can be resolved before installing the new liner to ensure a smooth and durable finish.
Algae or stains under the liner are common and addressed during the replacement process. We clean and prepare the surface thoroughly before installing the new liner.
Scheduling and Availability
We recommend booking as early as possible, particularly during peak seasons, to secure your spot. Early booking also helps avoid delays caused by increased demand.
Yes, as long as the weather conditions are favorable. Temperatures must remain above 65 degrees with sunny skies to ensure proper liner fitting.
We serve a wide area and can travel outside our usual maintenance zones for special cases. Contact us to discuss your location and needs.
Yes, rush services are available for an additional fee. We prioritize urgent cases to minimize downtime and inconvenience.
Customer Support and Follow-Up
Absolutely! We provide thorough guidance on maintenance to help you get the most out of your new liner. Our team is available to answer any additional questions you may have.
Contact us immediately. We’ll assess the issue and provide solutions to resolve it quickly and efficiently.
Yes, we offer maintenance plans that include routine checks and cleaning to keep your liner in excellent condition.
You can reach us via our website, phone, or email. We’re happy to assist with any questions or additional services you may need.