General service questions

We offer a comprehensive range of pool repair services, including pump and motor repairs, heater troubleshooting, plumbing leak fixes, filter replacements, control system upgrades, and much more. Our goal is to address any issue affecting your pool’s functionality or safety.
Signs that your pool may need professional repairs include unusual noises from equipment, water clarity issues, visible leaks, inconsistent heating, or a general decline in performance. If you’re unsure, it’s always best to schedule an evaluation.
Yes, we can repair or replace aging pool equipment, depending on the condition and availability of parts. We’ll provide recommendations based on the most cost-effective and reliable solutions for your pool.
Absolutely. We service both residential and commercial pool equipment, ensuring all systems operate efficiently and comply with necessary safety standards.
The turnaround time varies depending on the type of repair and the availability of parts. For straightforward issues, we may resolve them the same day, while more complex repairs may take a few days to a week.
Yes, we stand behind our repair work. Warranties vary based on the type of repair and equipment involved. Please contact us for specific warranty details.
Yes, we stand behind our repair work. Warranties vary based on the type of repair and equipment involved. Please contact us for specific warranty details.

specific repairs

If your pump or motor is making loud noises, overheating, or not circulating water properly, it’s likely time for a repair. Addressing these issues promptly can prevent further damage.
Signs of a malfunctioning pool heater include failure to heat the water, inconsistent temperatures, or error codes on the control panel. We can diagnose and resolve these issues to restore comfort.
Yes, we specialize in detecting and repairing leaks in pool plumbing and structures. Our team uses advanced techniques to locate leaks accurately and implement effective solutions.
Yes, we can repair or replace faulty automatic pool cleaners to ensure they keep your pool clean and debris-free.
We offer repair and replacement services for control systems and automation panels, helping you maintain seamless operation and convenience for your pool.
A filter that’s not maintaining water clarity, shows reduced flow, or requires frequent backwashing likely needs service. We’ll assess the issue and recommend cleaning, repairs, or replacement as needed.

Yes, we offer filtration system upgrades tailored to your pool’s specific needs. Different filters come with trade-offs in cost, efficiency, and maintenance requirements, and we’ll help you choose the best option.
We recommend variable-speed pump motors for significant energy savings and heat pumps for highly efficient heating. These options can lower energy costs and improve your pool’s performance.
Yes, we can upgrade your pool controls with advanced automation systems, allowing you to manage your pool’s functions conveniently from your smartphone or tablet.
We provide installation of LED lighting, water features, and other modern enhancements to elevate the look and functionality of your pool.

Yes, we offer emergency repair services for urgent pool issues. Contact us immediately, and we’ll prioritize your service.
Turn off the affected equipment and contact us right away. We’ll provide guidance on next steps and schedule a service visit as soon as possible.
Yes, we are experienced in addressing storm-related damage, including debris removal, equipment repair, and structural assessments.
Absolutely. Our green-to-clean service involves a thorough assessment, chemical treatments, and cleaning to restore your pool to a swimmable condition.
Yes, we specialize in diagnosing and resolving water clarity problems. We’ll identify the root cause and implement the necessary treatments or equipment adjustments.
We can treat unusual stains or discolorations by identifying the underlying issue, whether it’s related to water chemistry, organic material, or metals, and applying the appropriate solution.

You can schedule an appointment by phone, email, or through our website’s contact form. We’ll find a time that works best for you.
We ask that you notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. This helps us accommodate other clients.
The earlier, the better! Certain times of the year can get very busy, so booking ahead helps secure your preferred time.
We do our best to accommodate same-day service requests for urgent repairs. Contact us as soon as possible to discuss availability.

Costs vary widely depending on the type of repair and equipment involved. Please visit our Pricing Page for more information or contact us for a detailed estimate.
Diagnostic fees are determined on a case-by-case basis. We’ll let you know upfront if a fee applies.
Additional costs may apply for parts or specialized equipment. We’ll provide a transparent estimate before proceeding with any work.
Yes, we partner with third-party platforms to offer financing options for major repairs or equipment upgrades.
We accept cash, checks, ACH, and most major credit cards. Contact us for more details.

We provide a detailed report after each service visit if any un-discussed situations arise.
Yes, we always provide an estimate before starting any repair work, ensuring transparency and avoiding surprises.
Certain repairs or issues are unknown until getting started. If additional repairs are needed, we’ll notify you immediately, provide a clear explanation, and seek your approval before proceeding.
We provide guidance on proper maintenance and usage to extend the lifespan of your pool equipment. We’re also available for follow-up services if needed.
Yes, we’re happy to share tips and best practices for keeping your pool equipment in excellent condition, reducing the likelihood of future problems.

In some cases, we can repair older or discontinued equipment. However, if replacement parts are unavailable, we may recommend upgrading to newer, more reliable equipment.
Yes, we have experience with pools of all shapes, sizes, and unique features. Our team will tailor services to your pool’s specific needs.
Yes, we offer informal inspections at no cost to evaluate your pool’s condition and recommend any necessary repairs or upgrades.